SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of estelex.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of estelex.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
This compact leather wallet might be small, but it acts like it's much larger! I'm impressed by how much it can hold.
This wallet is the ideal size for carrying both cash and several cards, not to mention its stunning color. It's of great quality and has held up well despite frequent use.
The leather is of high quality, and it offers ample storage space.
I'm really happy with this wallet. It's excellently crafted, looks great, and perfectly accommodates all my cards and cash. Plus, it fits nicely in my purse.
I'm thrilled with this wallet! Its compact size means it doesn't occupy much space in my bag, yet it still easily accommodates all my cards without being bulky. The durability and color are fantastic. I'd happily purchase it again and recommend it as a wonderful gift.
This wallet is delightful, with its attractive appearance, spacious interior, and perfect fit in my purse. I'm considering purchasing more in different colors to match my other purses. It's a fantastic purchase.
The wallet's size is ideal, offering just the right number of slots/pockets. It's compact enough to fit in a back pocket or even a bra. It can hold all necessary cards for travel or events that require a small clear purse. Cards can be easily accessed from the slots without damage or effort, and the cash section is adequately sized. The quality is commendable, and it has remained in good condition. The green color is particularly attractive. Highly recommended for travelers or those preferring to carry minimal essentials during activities like hiking or biking.
I was unexpectedly impressed by the quality and the beautiful shade of this wallet. It's perfect for safeguarding my credit cards and driver's license, thanks to its fine quality, appealing color, and conveniently small and slim design.
In an effort to lighten my purse, I discovered this small, lightweight wallet, which turned out to be exactly what I was searching for. After using it for a few weeks, its ease of use, with a simple snap for security, has made me a fan. It has sufficient slots for my essential cards and ID. The price was right, and the green color makes it easy to spot in my bag. Its compact and lightweight design fulfills all my needs.
The purist green version of this wallet caught my eye for its beauty. I appreciate its slimness and the ample space it offers.
For those who prefer to avoid bulky wallets, this item is ideal. Despite its small size, it can hold a surprising amount. I sent one to a friend, and she was very pleased with its quality and capacity.
This wallet manages to be both slim and spacious, easily fitting into a fanny pack.
The quality is good, although the card slots are a bit on the tight side.
Ideal for small bags, backpacks, or slipping into a jeans pocket, this wallet holds all my essentials. It snaps shut securely and opens easily when needed. The color is absolutely stunning!
Transitioning from a large wallet to something that fits into a smaller purse was my goal, and this wallet is the perfect solution. It holds an ideal amount of cards and cash without dominating my purse space. It's a must-have for anyone looking to streamline without losing functionality.
Very much liked.
Initially thinking I needed a bigger purse, I found that a smaller wallet was the solution. The color is lovely, and it holds the essential cards and cash, though not much room for coins, which suits me fine. It's exactly what I was looking for.
Matches the description.
I might need to get one for myself.
In today's digital age, with most essentials available on your phone, there's no need for bulky wallets. This compact wallet is perfect for carrying the essentials without sacrificing coin storage or secure money slots, making it ideal for saving space in your bag or allowing for a smaller bag altogether. Despite my preference for in-person purchases, I opted for this wallet in black, and after over a month of use, I was so pleased that I bought another in green, which I might keep or gift.
It's a very small wallet, but after adjusting, it proves to be very efficient. It holds all essential cards and cash at an unbeatable price.
This adorable wallet fits even in the smallest of purses.
An ideal wallet for work, offering great quality at an affordable price.
Wonderful wallets, much appreciated!
Despite its compact size, this wallet can hold a significant amount of cash and cards, and accessing your license is a breeze. The quality is commendable. I would definitely repurchase.