SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of estelex.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of estelex.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I love😍But I don't know if it's really Silver
Owning this accessory has been a delight; its allure lies not only in its stunning visual appeal but also in the nuanced details that embody the spirit of the peacock. The craftsmanship is impeccable, with a design that interweaves elegance and symbolism. The metal provides a perfect backdrop for the gemstone inlays, which sparkle like dewdrops under sunlight, adding a vibrant contrast. The piece feels significant yet comfortable on the wrist, suggesting a careful consideration of form and function in its creation. Its presence is commanding, yet it maintains a sense of delicacy, making it suitable for both everyday wear and special occasions. The durability of the material means it retains its luster without excessive maintenance, symbolizing a blend of practicality and luxury. It's become an essential part of my jewelry rotation, offering versatility and timeless style
I received this as a gift and was astounded by its intricate details and lustrous finish. The bird design is not only symbolic but also exquisitely executed, with gemstones that catch the eye and sparkle beautifully. It’s robust yet delicate, a piece that has endured daily wear while retaining its charm. It’s the perfect fusion of artistry and durability, making it a cherished piece in my jewelry collection
Absolutely stunning! This piece with its detailed design and sparkling gemstones is a conversation starter. It’s beautifully made, feels great to wear, and adds a sophisticated touch to any ensemble
The beauty of this item is unmatched. Its detailed motif and radiant gemstones create a dazzling effect that complements any ensemble, making it a must-have in my collection
Luxuriously crafted, vibrant colors, stands out as a statement piece
I was instantly captivated by this exquisite accessory, which exudes sophistication and charm. The level of detail in the craftsmanship is remarkable, with each segment of the design reflecting a deep appreciation for the natural elegance of the peacock. The metal's gleaming surface is complemented by gemstones that sparkle with every movement, creating a dazzling effect that enhances any outfit. Its beauty is matched by its wearability; it sits comfortably on the wrist, feeling both luxurious and secure. The piece is a testament to skilled artisanship, blending traditional motifs with contemporary style to create something truly timeless. It’s not just the visual appeal that makes it stand out; it’s the sense of wearing something special, a piece that has been crafted with care and attention to detail. Whether it's a formal event or a casual gathering, it adds a touch of glamour and sophistication, making it a versatile addition to my jewelry collection. It’s an investment in style and quality, offering enduring beauty and elegance that I can enjoy for years to come
This jewel is a marvel of design, blending elegance with symbolic imagery in a way that is both modern and timeless. The craftsmanship is top-notch, with a keen attention to detail evident in every facet of the piece. It’s not merely an accessory; it’s a piece of wearable art that elevates any ensemble. The comfort and fit are unmatched, making it a joy to wear throughout the day
I'm truly impressed with this piece's quality and design. The avian motif is elegantly crafted, and the gemstones add just the right amount of sparkle. It's a durable, eye-catching accessory that I cherish
I'm impressed with this piece, from its intricate design to the sparkling gemstones. It's both chic and timeless, offering a luxurious touch to any outfit
Exquisite piece, radiates sophistication, perfect for any occasion
This piece is the epitome of elegance, with its intricate design and sparkling gemstones. It’s beautifully crafted, offering both style and durability. It's a versatile and timeless addition to my jewelry collection
What an incredible find! The design, inspired by nature, is both sophisticated and enchanting. The quality of the metal and stones is apparent, giving the piece a luxurious feel. It’s surprisingly versatile, capable of adding a touch of glamour to both day and evening outfits. It’s sturdy yet elegant, a true symbol of refined taste and style
I love how this piece combines artistry with elegance. The detailed design and sparkling gemstones make it a stunning accessory that’s perfect for any occasion. It’s become a staple in my wardrobe
This piece has exceeded all my expectations. Its design, rich with symbolism and beauty, captures the eye and heart. The craftsmanship is superb, with each detail finely honed to create a masterpiece. It’s not just jewelry; it’s a symbol of grace and elegance that complements any attire, making every day feel special
I adore this jewelry; it’s a masterpiece of design, combining intricate details with sparkling gemstones for an elegant finish. It’s durable and has become my go-to for adding a touch of luxury
Artistic design, quality materials, feels luxurious and durable
This piece is nothing short of a masterpiece, combining artistic design with functional elegance. The intricate depiction of the peacock, a symbol of beauty and immortality, is executed with precision, showcasing the artisan's skill and attention to detail. The use of high-quality metal ensures a lasting shine, while the carefully selected gemstones add a spectrum of colors that bring the piece to life. It’s a harmonious blend of form and function, offering both visual appeal and a comfortable fit. The clasp is robust, ensuring that the piece remains securely fastened, while the overall design is balanced, allowing for ease of wear throughout the day. It’s more than an accessory; it’s a piece of wearable art that elevates any look, from casual chic to evening elegance. Its timeless design ensures it remains a go-to piece in my wardrobe, versatile enough to complement a range of styles and occasions
From the moment I clasped it around my wrist, I knew this piece was extraordinary. The detailed craftsmanship, the elegant design, and the vibrant gemstones combine to create a stunning effect. It’s both a fashion statement and a work of art, seamlessly blending with various styles and occasions. It’s durable, comfortable, and endlessly captivating, making it a prized possession in my jewelry collection
This is a masterpiece of jewelry design, combining intricate craftsmanship with a stylish, timeless appeal. The gemstones shimmer with vibrant colors, making it a standout piece that’s both elegant and durable
This piece is a gem, with its detailed motif and sparkling stones. It's elegant, well-crafted, and adds a touch of glamour to my daily wear
Beautifully detailed, adds a touch of glamour to looks
The moment I saw this piece, I was struck by its artistic elegance and the way it seamlessly captures the peacock's majestic beauty. The detailed workmanship is evident in every curve and contour, while the metal shines with a gentle yet persistent glow. The embedded gemstones are not just decorative elements but integral to the design, enhancing the overall effect with their lustrous colors. Wearing it feels like a celebration of art and nature, bringing a sense of luxury and exclusivity to my ensemble. It’s a perfect harmony of style and substance, providing a comfortable fit without compromising on the aesthetic. Its beauty has garnered many compliments, affirming its status as a standout piece that transcends fashion trends, embodying timeless elegance and sophistication