SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesnโt include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you havenโt received tracking info within 5 days, please contact us.
My tracking says โno information available at the momentโ.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us withinย 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product youโve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of estelex.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of estelex.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message onย Contact Usย page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
this blanket has quickly become my favorite. the fur is so soft, and it feels like pure luxury. itโs lightweight but provides plenty of warmth, making it perfect for both winter and summer nights. i love how it looks draped over my bed, and it adds such a chic, elegant touch to the room. the quality is excellentโitโs durable, and itโs held up well with regular use. iโve also used it on my couch during movie nights, and itโs been the perfect companion. overall, iโm extremely happy with this purchase and would highly recommend it to anyone looking for a cozy, stylish blanket.
this blanket has quickly become my favorite. itโs incredibly soft, and the fur feels so luxurious. i use it every night on my bed, and it adds a lovely, elegant touch to my room. even though itโs lightweight, it keeps me warm on chilly nights without feeling too heavy. the quality is fantastic, and itโs held up really well with daily use. itโs perfect for both snuggling on the couch and adding a cozy layer to my bed. overall, iโm really happy with this purchase, and i would recommend it to anyone looking for a comfortable, stylish blanket.
iโm absolutely in love with this blanket! itโs incredibly soft and keeps me so warm during the chilly nights. i love how lightweight it is while still being super cozy. it looks great on my bed, and the fur texture adds a touch of luxury to my room. definitely worth every penny for anyone looking for comfort and style!
They are very soft, cozy, and warm, perfect for winter nights. I use them on my beds and easy to wash and dry. I highly recommend these blankets to anyone looking for a quality flannel fleece blanket at a reasonable price.
so cozy and soft! this blanket adds a touch of elegance to my bedroom.
this blanket is perfect for anyone looking to add a touch of warmth and elegance to their home. the fur is incredibly soft, and it feels like pure luxury against the skin. itโs lightweight but still provides plenty of warmth, making it ideal for year-round use. iโve been using it every night on my bed, and it adds a cozy yet stylish vibe to my room. the quality is excellent, and itโs held up really well after several washes. i also love using it as a throw on my couch during movie nights. overall, itโs the perfect blend of comfort and style. highly recommend!
itโs nice and soft, but the fur sheds a bit. decent for light use, but not quite what i expected.
elegant
this blanket is so much softer than i expected! the fur feels incredibly luxurious, and itโs become my go-to blanket for lounging on the couch or adding an extra layer to my bed. itโs lightweight but still keeps me warm, making it perfect for any season. the quality is fantasticโitโs durable, and it still looks beautiful after multiple washes. i also love how stylish it looks on my bed, adding a touch of elegance to my room. overall, iโm thrilled with this purchase, and iโve already recommended it to friends and family. if youโre looking for comfort and style, this is it!
this blanket is so cozy! it makes my bed feel extra comfortable and warm.
I m so happy with this purchase! The price is amazing, it is so soft! I will buy again for my couch in the living room. I would like to recommend this seller. very fast shipping. Thank you very much and greetings.
this blanket is everything i hoped for! itโs super soft and cozy, and the fur feels amazing to the touch. itโs lightweight yet keeps me so warm during colder nights. it also looks beautiful on my bed, adding an elegant touch. iโve been using it every day, and itโs quickly become my favorite blanket for lounging.
cozy
its super nice but i wish i bought it in a bigger size :(
iโm absolutely thrilled with this blanket. the fur is so soft and cozy, making it perfect for snuggling up on cold nights. itโs lightweight but still provides plenty of warmth without feeling heavy. iโve been using it on my bed, and it adds a touch of elegance to my room while keeping me comfortable. the quality is top-notchโitโs durable, easy to clean, and looks great even after multiple uses. iโve also received lots of compliments on how luxurious it looks. if youโre looking for something that combines style, comfort, and warmth, this blanket is definitely worth considering.
this blanket is pure comfort! itโs so soft, and the fur feels amazing. i love how itโs warm but not too heavy, making it perfect for snuggling up on the couch or adding an extra layer to my bed. the quality is great, and it looks beautiful too. definitely my new favorite blanket.
this blanket is incredibly soft! perfect for cozy nights. feels amazing on the skin.
perfect addition to my bed, super soft and the fur feels luxurious. highly recommend!
Plaid chic! Ordered a second one for a gift. Soft, silky, and lying on it is pleasant and in the cold you can hide. The back of the soft plush. Bought pillowcases for it in the store. Now the kit is straight. Fit perfectly.
this blanket is the perfect combination of comfort and style. the fur is incredibly soft, and it feels so luxurious. i love how itโs lightweight but still provides enough warmth for chilly nights. itโs become my go-to blanket for snuggling up on the couch or adding an extra layer to my bed. the size is perfect, and the quality is excellentโitโs held up beautifully after several washes, and it still looks and feels as good as new. iโve been getting so many compliments on how elegant it looks, and iโve even bought another one for my guest room. highly recommend!
soft
this blanket has exceeded my expectations. itโs incredibly soft, and the fur feels so luxurious against my skin. i love how warm it is without being too heavy, making it perfect for snuggling up on cold evenings. the size is generous, and it looks beautiful on my bed as a throw. the quality is fantasticโitโs held up really well with daily use, and itโs easy to care for. iโve received so many compliments on it, and iโm already thinking of getting another one. highly recommend it to anyone who loves comfort and style!
so so so very comfy! I'm in love with how soft it is!! It is a thicker more heavy blanket, super pretty, and is so very soft!!! ๐
this is the coziest blanket iโve ever owned. the fur is incredibly soft, and it keeps me warm without being too heavy. i use it every night, and itโs perfect for snuggling up in bed. the texture is luxurious, and it adds such a chic touch to my room. absolutely worth the purchase!
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