SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of estelex.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of estelex.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
This watch exceeded my expectations! The craftsmanship is top-notch, and it keeps time perfectly. It’s a great blend of form and function, making it an ideal accessory for any outfit.
It has a large face, perfect for a big man like me! I absolutely adore this watch; it was a great buy!
I bought this watch as a gift for myself, and it's been nothing short of amazing. The stainless steel design is both classy and durable. The water resistance up to 50 meters means I can wear it swimming without worry, and the automatic movement keeps excellent time
This exquisite piece is a testament to the craftsmanship and attention to detail that goes into creating such a magnificent timepiece. The way it catches the light and gleams on the wrist is a sight to behold, offering a subtle yet unmistakable presence of luxury and refinement. Its automatic movement ensures precision and reliability, embodying the spirit of traditional horology. The seamless integration of its features, from the water-resistant casing to the sapphire crystal, speaks volumes about its quality and durability. Wearing it feels like donning a piece of history, a bridge between the timeless art of watchmaking and modern innovation.
We bought this watch for my husband, and he loves it. It's big, stands out, comfortable, and looks nice.
This watch is a masterpiece of craftsmanship. The stainless steel body is not only stylish but also sturdy, handling my active lifestyle with ease. Being water-resistant, it's survived many a swim without a hitch. The automatic movement keeps perfect time, making it a practical choice for daily wear.
While it's a bit large for my wrist, it's undeniably attractive. Setting the time is easy.
The precision crafting of this watch is apparent in every aspect, from its dependable automatic movement to its durable construction. It's a piece that signifies elegance and reliability, making it a favored choice for those who value both style and functionality in their timepieces. The design is striking yet tasteful, suitable for any occasion and sure to draw attention and admiration
I am thoroughly impressed with this exquisite timekeeper. Its seamless automatic mechanism keeps accurate time, mirroring the precision of luxury watches. The durable build guarantees a lasting presence on my wrist, complementing both business suits and weekend attire. Its aesthetic appeal is matched by its functional prowess, offering a blend of sophistication and practicality. This watch is not just an accessory but a reliable companion that enhances my everyday style.
I'm thrilled with my purchase! The sleek design and stainless steel finish give it a luxurious feel. It's been perfect for both my office attire and casual weekends. The 50-meter water resistance feature is a standout, offering peace of mind during outdoor activities. The automatic mechanism keeps time accurately, making it a reliable companion
I was thrilled with the quality and elegance of this timepiece. Its seamless movement and sturdy build make it both a reliable and stylish choice. Perfect for daily wear or special occasions!
It's a good watch at a very reasonable price, and I love the leather strap. Extremely happy with it.
Hey there, I'm not a bot, and let me tell you, this watch receives tons of compliments. It has the appearance of a $1000 watch, and I have no issues wearing it with any outfit.
This watch is a game-changer for me. Its robust stainless steel case and elegant design make it suitable for all occasions. The water resistance is a practical feature, and I've been fascinated by the smoothness of the automatic movement. It's a watch that combines luxury with everyday functionality.
This distinguished timekeeper is a marvel of engineering and design. Its automatic operation is a silent proclamation of its superior craftsmanship, offering precision and reliability. The robust build speaks to its quality and durability, ensuring it remains a faithful companion through the years. Its classic design is both elegant and timeless, making it a cherished piece in my collection.
This piece is the epitome of classic sophistication, boasting an automatic movement that ensures accurate timekeeping. Its design is a blend of traditional elegance and modern robustness, making it a versatile accessory for any wardrobe. The watch's quality is evident in its performance and appearance, providing a sense of luxury and refinement.
My husband really enjoys this watch; it has all the featu res he needs and looks good too.
I purchased this watch for my boyfriend, and he absolutely adores it. Despite being affordable, it exudes a classy and elegant vibe, reminiscent of much more expensive watches. If only he knew the actual price! 🤣
It's fantastic, easy to wear and set up, and looks very nice. I'm happy with my purchase!
Wearing this timepiece is like having a piece of luxury on the wrist. Its automatic core beats with the rhythm of sophisticated engineering, encapsulated within a design that speaks volumes of elegance and class. It’s more than an accessory; it’s a statement of one’s appreciation for the finer mechanics of life, where every second is a celebration of advanced horology. The waterproof feature adds a layer of practicality, making it suitable for everyday wear and special occasions alike.
I’m really pleased with this purchase. The watch is not only beautiful but also incredibly precise. It’s a great investment for anyone who values quality and style
This watch redefines luxury with its impeccable automatic movement and sturdy construction. It's a perfect blend of form and function, providing accurate timekeeping in a stylish package. The design is both modern and timeless, making it suitable for any occasion. This watch isn't just an accessory; it's a statement of sophistication and elegance.
This timepiece has far exceeded my expectations, merging functionality with an air of prestige. Its self-winding mechanism is a testament to the art of watchmaking, providing precise timekeeping without the need for batteries. The heft and build quality assure me of its durability and resilience against daily activities. Its timeless design seamlessly fits into my wardrobe, be it during formal events or casual outings. The luminescent hands and markers ensure visibility in low light, adding to its practicality. Owning this piece feels like a privilege, offering a slice of luxury every day.
I've received many compliments on this watch. It's stylish and of great quality.
I love it; the price is excellent, and it offers great quality for its cost