SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of estelex.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of estelex.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
This piece is more than just a watch; it's a celebration of horological excellence. From its meticulously crafted movement to its polished finish, every detail exudes quality and craftsmanship. The weight and feel of it on the wrist provide a constant reminder of the engineering prowess that went into its creation. It's not just an accessory; it's a personal statement of style, reliability, and a deep-rooted appreciation for the art of watchmaking. The way it effortlessly keeps time, with each tick resonating with precision, makes it a cherished companion for any occasion.
I'm thoroughly impressed with this watch's performance and style. The stainless steel construction is flawless, providing a touch of elegance to my daily wear. The 50-meter water resistance and automatic movement add to its appeal, making it a versatile and dependable accessory
This watch is a perfect example of sophisticated engineering and stylish design. The automatic movement ensures I'm always on time, while the durable construction withstands the rigors of my active lifestyle. Its sleek appearance transitions seamlessly from business meetings to casual outings, proving to be a versatile accessory. This watch is a testament to the fusion of functionality and elegance.
The allure of this timepiece lies in its mechanical marvel, where every component works in harmonious precision. Its self-winding feature is a nod to the intricate world of watchmaking, offering a glimpse into the blend of tradition and technology. The design strikes a perfect balance, offering a robust yet refined look that’s versatile for any setting. The subtle details, from the clasp to the dial, are thoughtfully designed, making it a reliable and stylish companion for the discerning individual.
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While I haven't had the watch for long enough to comment on its durability, its style is simply amazing. It's quickly become one of the top pieces in my collection.
For its price, this watch is stylish and elegant. It gives off an expensive vibe, and I haven't encountered any issues with timekeeping. I highly recommend it.
This watch has exceeded my expectations in every way. Its luxurious stainless steel build and precision in timekeeping are unparalleled. I appreciate the water-resistant feature, giving me confidence during water-related activities. The self-winding mechanism is efficient, eliminating the need for manual winding
This watch has a timeless charm that captivates at first glance. Its automatic movement is a nod to the heritage of classic watchmaking, providing a reliable and self-sustaining timekeeping experience. The design is both sturdy and sophisticated, offering a versatile accessory that complements any outfit. Its charm lies in its ability to merge traditional craftsmanship with contemporary style, creating a watch that's both functional and fashionable.
I've made this watch my new go-to for work, and I'm loving it.
This watch is fantastic—a solid purchase. It offers a unique look and good quality. I received compliments the first day I wore it. While I don't wear it every day due to the suede band, it's a standout piece in my watch collection.
This watch offers great value for the price. It looks and feels fantastic, and everyone thinks it's an expensive piece when I wear it. It's a superb watch.
I am thoroughly impressed with this accessory's refined elegance and precision engineering. The seamless operation of its mechanism is a delight, offering reliability without the fuss of manual winding. Its design speaks volumes of understated luxury, fitting seamlessly with various fashion choices. The watch is not only a tool for timekeeping but also an expression of my personal style and appreciation for fine craftsmanship.
From the moment I unboxed this watch, I knew I had something special. The stainless steel finish screams quality, and it feels substantial on my wrist. The 50-meter water resistance is perfect for my frequent trips to the pool, and the automatic winding is a feature I've grown to love. It's a fantastic investment for any watch enthusiast
This watch looks very nice, especially considering its price. I'd wear it to any occasion; it has an easy-to-read display and a sharp appearance.
This watch is not only great looking but also very affordable. Its value matches its price, yet it maintains a nice appearance. I'll wear it occasionally because it looks so good and seems to keep accurate time, fulfilling exactly what I expect from a watch. Thank you! :-)
From the moment I strapped this watch on, I felt an immediate sense of sophistication. Its meticulous craftsmanship is evident in every detail, from the polished finish to the seamless movement of its hands. The weight feels substantial yet comfortable, a constant reminder of its quality. It's not just a timekeeper; it's a fashion statement that elevates my style, making it a staple in my daily wear. The water-resistant feature adds a layer of functionality, ensuring durability in various environments.
In this remarkable timepiece, precision is personified. The seamless movement of its hands across the meticulously designed dial is a testament to the high standards of its making. It’s a watch that doesn’t just tell time; it tells a story of excellence and endurance. Its durability is matched by its aesthetic appeal, making it a favored choice for those who seek both functionality and style in their accessories.
I love it! 👍
What more could I ask for? It looks great and tells the time accurately.
The watch is exactly as depicted in the picture—stylish, robust, and fulfills its primary function of telling time. I'm delighted with it.
The craftsmanship of this watch is nothing short of refined. Its automatic movement provides a smooth and reliable timekeeping experience, while the sturdy construction promises endurance and longevity. The design is both classic and contemporary, offering a versatile appeal that complements any attire. Owning this watch is a privilege, as it represents a pinnacle of watchmaking excellence.
I've always wanted a watch that combines luxury with functionality, and this one hits the mark. Its stainless steel design is both elegant and tough, ideal for my adventurous side. The water resistance is a real bonus, and the automatic movement ensures I'm always on time. It's a standout piece in my collection.
This timepiece is a blend of classic charm and modern technology. It’s durable, precise, and adds a touch of class to any ensemble. Highly recommend it
This exquisite piece has become my go-to companion for timekeeping. Its automatic movement ensures accuracy and reliability, encapsulating the essence of traditional watchmaking. The design is both robust and elegant, striking the perfect balance between form and function. Its versatility shines through in every occasion, drawing compliments and admiring glances. The watch's presence on my wrist is a constant source of joy, combining the practicality of modern technology with the charm of classic aesthetics.