How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
These are super cute! The hooks are pretty flemsie and don’t hold much. I am just using them for decoration.
Hooks are very cool, came fast
Very creative, look good on the wall. Only issue was colors are lighter than they appear in the pictures.
Hooks were intended in the kitchen for souvenir products on the white wall. I liked it, they hold well on a double-sided thick tape. Happy with the goods.
I order for the second time, everything is fine without any harm. The speed of delivery for the goods is striking. Seller definitely recommend!
Very cute in my camper. Not super strong.
I haven't tried if it's good to hang something, I don't think it looks like the weak hook, but it's a pretty ornament.
Bigger than expected . May need to screw it if the keys are too heavy. Like it nonetheless.
Adorable!!! Haven't hung them up yet but my husband thinks it may be a good idea to hang them up with something stronger than the adhesive strips it comes with so that keys won't pull them down. I love color, so this is a great addition to my kitchen where we keep our keys.
Plastic umbrellas, fastened on the two sides of the tape, look beautiful.
I love these when I saw them. The sticker on the back is not very strong, I kept finding the umbrellas on the floor. So, I had to buy the 3M double sided tape. Now they are stuck there!!!!
It won't stick for long if you put slightly heavier keys or scissors for example. But I used gorilla gum to refix them and they haven't come off since. They look really pretty on the wall!
These little umbrellas are so cute. I put them in a corner of our room. I've got rings, necklaces, bracelets and small charms on them. They have a very adhesive back and a good hold. They're very bright colored and I'd reccomend to others. Would be great in a child's room.